25 key publications

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  Herhausen, D., Grewal, L., Cummings, K.H., Roggeveen, AnneL., Ordenes, F.V. and Grewal, D. (2023). Complaint De-Escalation Strategies on Social Media Journal of Marketing, 87(2):210--231.

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  Wickert, C. and van Witteloostuijn, A. (2023). Taking the P in political corporate social responsibility seriously Journal of International Business Studies, 54(5):928--937.

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  Atanasiu, R., Ruotsalainen, R. and Khapova, S. (2023). A simple rule is born: How CEOs distill heuristics Journal of Management Studies, 60(5):1064--1104.

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  Teeselink, B.K., van den Assem, MartijnJ. and van Dolder, D. (2023). Does Losing Lead to Winning? An Empirical Analysis for Four Sports Management Science, 69(1):513--532.

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  Twemlow, M., Tims, M. and Khapova, SvetlanaN. (2023). A process model of peer reactions to team member proactivity Human Relations, 76(9):1317--1351.