Herhausen, D., Grewal, L., Cummings, K.H., Roggeveen, AnneL., Ordenes, F.V. and Grewal, D. (2023). Complaint De-Escalation Strategies on Social Media Journal of Marketing, 87(2):210--231.
Liadeli, G., Sotgiu, F. and Verlegh, P. (2023). A Meta-Analysis of the Effects of Brands’ Owned Social Media on Social Media Engagement and Sales Journal of Marketing, 87(3):406--427.
Garratt, R. and van Oordt, M. (2023). Why fixed costs matter for proof-of-work based cryptocurrencies Management Science, 69(11):6482--6507.
van Angeren, J. and Karunakaran, A. (2023). Anchored Inferential Learning: Platform-Specific Uncertainty, Venture Capital Investments by the Platform Owner, and the Impact on Complementors Organization Science, 34(3):1027--1050.