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Kranzbühler, A.M., Zerres, A., Kleijnen, MirellaH.P. and Verlegh, PeeterW.J. (2020). Correction to: Beyond valence: a meta-analysis of discrete emotions in firm-customer encounters Journal of the Academy of Marketing Science, 48(6):1254--1256.


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    Journal of the Academy of Marketing Science

Tables 4, 5 and 6 in the original version of this article contained some incorrect calculations. The correct tables are shown below.