AI, management, and the impact of autonomous supervisory agents on social exchange
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Series
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SpeakersNick Berente (University of Notre Dame, United States)
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LocationVrije Universiteit Amsterdam, HG-09A29
Amsterdam -
Date and time
June 01, 2022
12:00 - 13:00
Please send an e-mail to Pieter de Wit to register for this event by Friday, May 27, at the latest.
Abstract
Managing in a context of contemporary artificial intelligence (AI) is different from managing other technologies. The current wave of AI technologies are autonomous, they learn, and they are largely inscrutable. A key result being that now autonomous agents bracket human interaction whereas in the past it was typically the other way around. In this presentation, I will describe this bracketing perspective. Then I will present a study of how autonomous agents impact social exchange in an online community when they act as supervisors in the community, compared to when they act as participants. I conclude with directions for research on managing AI.