 
                            Dorotic, M., Verhoef, P., Fok, D. and Bijmolt, T. (2014). Reward redemption effects in a loyalty program when customers choose how much and when to redeem International Journal of Research in Marketing, 31(4):339--355.
- 
                                        Affiliated authorsDennis Fok, Peter Verhoef
- 
                                        Publication year2014
- 
                                        JournalInternational Journal of Research in Marketing